Emergency & Safety Information
This page provides a collection of links useful in the event of a disaster or other emergency.
JNTO(Japan Safe Travel) twitter
This X (formerly Twitter) account is operated by the Japan National Tourism Organization (JNTO) and provides timely and reliable information for international travelers in the event of natural disasters.
Medical Facilities for International Visitors
You can search for medical facilities that offer services in foreign languages, by medical department or language.
Guidebook
This guidebook gives information on how Japanese medical institutions operate and "point and talk" sheets that you can use to convey your symptoms (PDF).
JNTO Official Website
This is the official tourism information website of the Japan National Tourism Organization (JNTO).
You can find FAQs related to emergencies and safety.
Disaster information provider app “Safety tips”
This smartphone app provides disaster-related information.
You can download the app from the links below.
Japan Visitor Hotline（JNTO Call Center）
Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies. Support is available in English, Chinese and Korean.